Diagnostics and troubleshooting

Our After-sales Service team responds quickly to make a diagnosis and repair all makes of equipment:

  • BSC
  • CSC
  • Laminar flow hoods
  • Weighing hoods
  • Active carbon filter fume hoods (ETRAF)
  • Fume cupboards
  • CDS-5 environment cabinet
  • -80° C freezers

You can contact us:

  • by phone: +33 (0)1 39 44 15 30
  • by email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • by fax: +33 (0)1 39 44 15 40

For a more effective response, don’t forget to include the model, series number and year of manufacture when you submit your request.

If the device has a visual alarm system, please tell us the alarm message.

We can:

  • Diagnose any device in alarm or malfunctioning device
  • Change HEPA or carbon filters
  • Change fan motors
  • Change control boards, power board, potentiometer
  • Calibrate and adjust
  • Change windows, hydraulic cylinders
  • Decontaminate with hydrogen peroxide or formalin
  • Remove and arrange for destruction

We have a substantial stock of spare parts for equipment made by AdGeniX, TechGen, J. Bio, Vysis, Faster, Thermotron, Queue Systems, Revco, Kaltis, Daihan, etc. sold since 1985.